Resume
Work Experience
Secretary McCarroll Ditch Company
03/2023 to Current
Rio Grande Water Conservation District
Antonito, Colorado
Responsibilities:
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Coordinate meeting schedules and prepared agendas for board meetings.
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Manage the finances and coordinate the maintenance and repairs of the McCarroll Ditch.
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Prepared professional correspondence, including memos, letters and emails, ensuring accuracy and timeliness for the 12 shareholders.
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Responsible for issuing the Water Right Certificates, and implementing the legal requirements for incorporation of the Company and the associated Bylaws.
Patent Work and Master Inventor Activities
01/2003 to Current
Accomplishments and Current Activities:
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84 Patents filed: 51 Issued and 33 Published.
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Inventor Index report - https://patents.google.com/ (Denise Bell @ IBM)
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Participant in IBM patent workgroups for over 20 years.
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Member of the UI Invention Development Team since 2008.
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I have mentored numerous designers (~50) in the process and helped many get their first and subsequent patents.
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Provided support for IP Lawyers in patent infringement investigations and other activities.
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Lead multiple education sessions for a worldwide audience of designers and contributed to the creation of Patent Toolkits to enable new and experienced inventors to be successful.
Antonito, Colorado
Design Experience
Design Manager
3/2018 - 7/2024
IBM
Austin, Texas
Responsibilities:
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Engaged with senior management and design leaders to create innovative enterprise tools aimed at enhancing user experience for thousands of IBM customers.
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Achieved successful recruitment of design and research professionals. Facilitated seamless onboarding processes for new designers, enhancing team integration.
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Managed teams of 5-8 designers and UX researchers to spearhead product development and foster innovation.
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Set clear performance goals for team members and offered guidance on effective methods to reach those milestones.
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Facilitated the establishment of mentor/protege relationships to promote skill enhancement and career advancement.
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Directed design and usability reviews to establish baseline metrics for user experience enhancements.
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Coordinated customer design reviews to ensure alignment with client expectations and project objectives.
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Achieved seamless integration of company logos into IBM products by implementing standardized processes. Enhanced UI design consistency by applying design thinking principles and leveraging the IBM Carbon design toolkit.
Design Experience
Visual and UI Designer, UX Researcher
2/1993 - 3/2018
IBM
Austin, Texas
Responsibilities:
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Led interviews to identify user pain points and prioritize needs. Oversaw persona creation and validated product concepts through direct customer engagement. Directed design review sessions to enhance user experience and product alignment.
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Created and applied usability testing protocols aimed at improving product functionality and ensuring user satisfaction.
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Delivered design support for over 100 products across various technology areas, including IT monitoring, security, storage, and OS management.
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Crafted detailed low and high-fidelity mockups, including necessary images and illustrations for effective UI and documentation.
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Achieved cohesive branding for IBM and SWG by creating and implementing comprehensive corporate guidelines and templates. Fostered collaboration among design teams across IBM to elevate brand standards.
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Collaborated with human factors engineers and UI developers to design, create, and implement standardized widgets, icons, branded imagery, and UI patterns for AIX operating system and associated graphical user interfaces.
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Coordinated and prioritized multiple projects, demonstrating strong organizational abilities and efficient time management.
Initial Professional Work Experience
UI Designer
University of Texas Southwestern Medical Center
Radiology Department 1/1990 - 1/1993
Dallas, TX
Worked with the Medical Physics and Radiology Departments
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Designed, created and implemented a medical imaging application for the Parkland Emergency Hospital.
Activities:
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Understanding the requirements from the customers (Radiologists, Residents, Nurses and the Radiology Technicians).
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Designing and creating the User Interface
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Managing the quality of the images and security of the patient data
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Training for the users / customers
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Maintaining and improving the application
Data Center Manager
Southwestern Bell Telephone 6/1988 - 1/1900
Dallas, TX
Education
BA | Mathematics, Computer Science, Art, Computer Graphics
5/1988
University of Texas Austin, Austin, TX
I studied Computer Science, Art and got my degree in Applied Mathematics. I completed over 40 hours of Independent study in the areas of Computer Graphics including projects.in: Advertising, Art and Architecture
Awards and Leadership
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IBM Managers Choice Award, 2017 and 2018,
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IBM Master Inventor (title maintained from 2010 – 2023)
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Participation and education in Toastmasters International for 34+ years
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Focus on mentoring club members, improving my communications and leadership skills.
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Officer roles: President, VP Education, VP membership and others.
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Achieved the Accomplished Toastmaster Gold communications level achieved in 2000.
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Competed in many contests across the Central Texas area
Professional skillset
Adobe Creative Suite Figma, Mural, Airtable Box, Slack, Trello, Axure
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Microsoft Office Tools Agile project management Global program delivery
Patent analysis Intellectual property strategy Master inventor certification​ ​
Cross-functional collaboration Design thinking methodology Design toolkit development
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Team mentorship and training. Cloud computing technologies Accessibility standards compliance
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UI/UX design leadership Excellent communication skills Research planning
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User experience evaluation Stakeholder communication Technical documentation creation
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Usability Testing Teamwork and collaboration Prototyping & Wireframing
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